X1Tech Solutions SA · Last updated: 2026-10-01
This Acceptable Use Policy sets out what is and isn't allowed when using the X1Tech Solutions SA ("X1", "we", "us", "our") website, client area, panel, and any related products or services (together, the "Services"). By using the Services you agree to follow these rules.
You may not use the Services to:
- Disclose someone else's sensitive personal information without their consent.
- Collect personal information about others without their knowledge or consent.
- Threaten, harass, or harm any person or property.
- Purchase or provision a Service on someone else's behalf, using someone else's identity or payment details without authorization.
- Misrepresent products, services, or your identity.
- Infringe the intellectual property or other rights of any third party.
- Help or encourage anyone else to do any of the above.
The following will result in immediate account suspension or termination and may expose you to civil or criminal liability:
- Using or distributing tools designed to compromise the security of the Services.
- Knowingly transmitting viruses, malware, or corrupted data.
- Accessing systems or networks without authorization, including scanning for vulnerabilities.
- Unauthorized monitoring of data on any network or system.
You may not consume an unreasonable share of shared infrastructure or degrade the Services for other customers, including through denial-of-service style traffic or deliberate overload attempts.
You are responsible for keeping your client area and panel credentials confidential and for all activity under your account. Change your password if you suspect it has been compromised, and tell us immediately if you believe your account has been accessed without authorization.
X1 provides software and management technology only. X1 does not provide, host, source, sell or recommend any audiovisual content, channels, lists or streams. You are solely responsible for all content you distribute, display or make available using X1 software, and for holding every licence and right required for it in every territory where you operate. You must not use X1 software to distribute content without the necessary rights, to circumvent DRM or other technical protection measures, or to help others do so. X1 may suspend or terminate access, and may cooperate with competent authorities, where it receives credible evidence of such use.
We decide, at our reasonable discretion, how serious a violation of this Policy is and what action to take, which may include:
- Suspending or terminating the affected Service or your account, with or without prior notice.
- Removing or disabling content that violates this Policy.
- Reporting the violation to the relevant authorities.
A suspended or terminated account for a Policy violation will not be reactivated; you would need to place a new order.
If you believe someone is violating this Policy, contact [email protected] and we will investigate.
We may update this Policy from time to time; changes take effect once posted here with an updated date.
Questions about this Policy can be sent to [email protected].
